# Orders Your customers orders, including the information necessary for Onward to insure and handle claims. ## Create an order - [POST /orders](https://docs.useonward.com/apis/onward/orders/createorder.md): When a customer places an order in your e-comm platform, create that order with its details in Onward. ## Update an order - [PATCH /orders/{shopOrderId}](https://docs.useonward.com/apis/onward/orders/updateorder.md): When order details change in your e-comm platform, update the order in Onward. ## Mark an order's insurance as refunded - [PATCH /orders/{shopOrderId}/refund_insurance](https://docs.useonward.com/apis/onward/orders/refundinsurance.md): When you refund the patient for the insurnace amount in your e-comm platform, update the order's insurance status in Onward. ## Add insurance to an existing order - [PATCH /orders/{shopOrderId}/add_insurance](https://docs.useonward.com/apis/onward/orders/addinsurance.md): If the customer did not purchase insurance during checkout, you can merchant-insure an order after-the-fact with this endpoint. Note: it is very important that you verify the status code of this request as not every order is eligible for insurance.